FlyPariz Payment Policy

Effective Date: January 3, 2025

At FlyPariz, we are dedicated to providing a secure, convenient, and straightforward payment process for all our customers. This Payment Policy outlines the terms and conditions that apply to payments made through our website (www.flypariz.com) for booking services such as flights, accommodations, and vacation packages. By using our services, you agree to abide by the terms outlined in this policy. Please read it carefully.

1. Accepted Payment Methods

We accept a variety of secure payment methods to ensure flexibility and convenience for our customers:

  • Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: PayPal, Apple Pay, Google Pay, and other supported payment services.
  • Bank Transfers: Payments via bank transfer may be available for specific bookings or group reservations.
  • Gift Cards: We may accept FlyPariz gift cards, where applicable, and subject to specific terms.

Please note that payment methods are subject to availability based on your location and the type of service you are booking.

2. Payment at the Time of Booking

All bookings made on FlyPariz (flights, hotel reservations, vacation packages, etc.) must be paid in full at the time of booking unless otherwise specified. Once payment is processed and confirmed, you will receive a booking confirmation email with details about your reservation.

  • Full Payment Required: For most services, you will be required to pay the total cost of your booking upfront.
  • Partial Payments (For Installment Plans): In some cases, FlyPariz may offer installment payment plans for specific travel packages. If available, you will be notified of the terms and schedule for installment payments during the booking process.

3. Currency and Fees

All payments are processed in the currency selected during the booking process. The currency will be based on the location of the customer and the service provider.

  • Transaction Fees: Some payment methods may incur additional transaction or processing fees, which will be disclosed during the payment process.
  • Taxes and Additional Charges: The final payment amount will include applicable taxes, service charges, and any other fees associated with the booking, as required by the service provider (e.g., airlines, hotels, tour operators). These charges will be displayed at checkout.

4. Payment Security

FlyPariz uses secure payment systems to ensure the safety and confidentiality of your payment details. All transactions are processed using SSL encryption, and payment details are stored according to industry standards for secure data handling.

We follow Payment Card Industry Data Security Standard (PCI DSS) protocols to protect your credit card information. Our payment providers are responsible for the security and processing of payments, and we do not store sensitive payment information such as credit card numbers on our website.

5. Payment Confirmation and Booking Status

After submitting your payment, you will receive a booking confirmation email, which includes:

  • A summary of your booking (flight details, hotel reservation, etc.)
  • A unique booking reference number or ID
  • Payment receipt or invoice for your records
  • Contact information for customer support

If your payment is successfully processed, you will receive confirmation of your booking immediately. In case of any issues with payment processing (e.g., payment failure, insufficient funds), you will be notified, and the booking will not be confirmed until payment is completed.

6. Payment for Modifications or Cancellations

  • Modifications: If you wish to modify your booking (such as changing flight dates or hotel details), additional payment may be required depending on the changes requested. Any changes are subject to availability and the policies of the respective service provider.

  • Cancellations: In the event of a cancellation, any applicable cancellation fees will be deducted from the amount refunded, depending on the supplier’s policies. Refunds for cancelled bookings will be processed according to the guidelines provided in our Refund Policy.

7. Payment for Group Bookings

For group bookings or large-scale reservations, FlyPariz may require full payment in advance or a deposit depending on the size of the group and the nature of the services. Specific payment terms for group bookings will be communicated to the customer at the time of booking.

8. Payment Disputes and Chargebacks

If you believe there has been an error in your payment, or if you wish to dispute a charge, please contact us immediately at info@flypariz.com or by calling (716) 676-2437. We will work with you to resolve the issue as quickly as possible.

Please note that if a chargeback or payment dispute is initiated, FlyPariz reserves the right to suspend or cancel the booking until the matter is resolved.

9. Non-Payment and Cancellation of Booking

In the event that payment is not received or is unsuccessful, FlyPariz reserves the right to cancel or suspend the booking. If the payment is not completed within a certain timeframe (usually 24 to 48 hours), your booking will be considered invalid, and the reservation may be automatically canceled.

10. Taxes and Additional Charges

Depending on the location of the customer or the service being booked, additional charges such as airport taxes, local government taxes, or resort fees may apply. These charges will be added to the total payment during the booking process and will be displayed at checkout.

11. Refunds

Refunds for cancellations, booking changes, or overpayments will be processed according to the guidelines set out in our Refund Policy. Please refer to that policy for further details on eligibility, timelines, and how to request a refund.

12. Payment Terms for Special Offers and Promotions

  • Promotional Offers: In case of special offers or promotions, the payment terms for discounted bookings may differ from regular bookings. Discounts may apply to specific travel dates, services, or customer segments. Specific terms and conditions for each promotional offer will be outlined at the time of booking.
  • Limited-Time Offers: Payments for limited-time offers must be processed within the offer period. Once the offer period expires, the booking will be subject to standard rates.

13. Contact Us for Payment Assistance

If you experience any issues during the payment process, or if you need assistance with payment methods, billing inquiries, or general support, please feel free to reach out to us:

14. Limitation of Liability

While FlyPariz makes every effort to provide secure and reliable payment services, we are not responsible for any third-party payment processor failures or technical issues that may affect the payment process. We are not liable for any losses incurred due to issues related to payment processing, including but not limited to payment failures, chargebacks, or unauthorized transactions.

15. Governing Law

This Payment Policy is governed by and construed in accordance with the laws of the State of New York. Any disputes related to payment processing or payment issues will be resolved in accordance with the dispute resolution procedures outlined in our Terms and Conditions.