Sales Policy for FlyPariz.com

Effective Date: May 30, 2025

At FlyPariz, we are committed to providing premium cosmetics and skincare products with a transparent, secure, and pleasant shopping experience. By purchasing from FlyPariz.com, you agree to the following sales terms and conditions.

1. Product Availability

  • All products are subject to availability.

  • If an item is out of stock, we will notify you promptly and offer an alternative product or issue a refund.

  • We strive to maintain accuracy in product descriptions and pricing but reserve the right to correct errors at any time.

2. Pricing

  • All prices are listed in Vietnamese Dong (VND) and include applicable taxes.

  • Prices are subject to change without prior notice.

  • Orders placed before a price change will be honored at the price at the time of purchase.

3. Order Confirmation

  • You will receive an order confirmation email after placing your order.

  • Orders are processed only once payment has been successfully received (except in authorized cases).

4. Payment Methods

We accept the following secure payment options:

  • Credit/Debit Cards: Visa, MasterCard, American Express

  • E-Wallets: Momo, ZaloPay, VNPay

  • Bank Transfer
    All transactions are securely processed via PCI-compliant and encrypted payment gateways.

5. Shipping and Delivery

  • We ship within Vietnam and selected international destinations.

  • Shipping costs are calculated at checkout.

  • Delivery typically takes from 2 to 7 business days depending on location.

  • Tracking details will be provided when your order is dispatched.

  • FlyPariz is not responsible for delivery delays caused by courier issues, customs clearance, or incorrect shipping information.

6. Taxes and Duties

  • Domestic orders include all applicable taxes.

  • International orders may be subject to customs duties or taxes imposed by the destination country, which are the customer’s responsibility.

7. Promotions and Discounts

  • Promotional codes and discounts may be offered periodically.

  • Each promotion includes specific terms, validity periods, and exclusions.

  • Promotions cannot be combined unless expressly stated.

8. Cancellations and Order Changes

  • To cancel or modify an order, please contact us immediately at support@flypariz.com or +84 987 654 321.

  • Once an order has been processed or shipped, changes or cancellations are no longer possible.

  • Eligible returns may be made after delivery as outlined in our Refund and Returns Policy.

9. Returns and Refunds

  • Returns are accepted within 14 days for eligible, unopened products.

  • Please refer to our Refund and Returns Policy for detailed information.

10. Customer Responsibility

  • Customers are responsible for providing accurate information during checkout (name, address, phone number).

  • FlyPariz is not liable for delivery issues caused by incorrect or incomplete order details.

11. Policy Updates

  • FlyPariz reserves the right to update or modify this Sales Policy at any time.

  • All changes will be posted here with an updated effective date.

12. Contact Us

For questions or assistance, please contact us:

📧 Email: support@flypariz.com
📞 Phone: +84 987 654 321